Classic Hangouts will move to Hangouts Chat and Hangouts Meet soon. Due to this change, Google will stop Gmail Hold for containing Hangouts message on Vault and will separate individually as Hangouts Chat and Hangouts Meet Holds. The admins can easily copy the Hold rules for the same policy as before.
Google has decided to stop Hangouts message feature on Gmail Hold since 16th April 2019. And will keep the message from Classic Hangouts and Hangouts Chat in Hangouts Chat Hold and Hangouts Meet Hold on Google Vault. In Order to keep the messages, you need to check the retention and rules of holding the message on Vault.
If you would like to use the same Hold rules on Hangouts Chat and Hangouts Meet as Gmail Hold on Google Vault. You can easily follow these steps.
How to get started this new hold
– Access to Google Vault on the app launcher
– Click the “Matter” that contains the message
– In the Matter, you can select multiple holds at once
– Click “Copy Holds to Hangouts Chat”
And the policy of holding messages on Gmail Hold will copy to Hangouts Chat and Hangouts Meet Holds on Google Vault as the same policy!
Source: G Suite Updates